Shipping policy
Shipping Policy
At Brabus Tools Inc., we are committed to delivering your equipment quickly and efficiently across Canada.
Shipping Timeframes
Most orders are delivered within 2–7 business days from the date of shipment.
Please note that these timelines are estimates only and are not guaranteed.
Courier & Delivery
All shipments are arranged through trusted third-party freight and courier providers.
We carefully select the most suitable carrier based on your delivery location, accessibility, and receiving availability.
Delays & Transit Conditions
While we strive to meet estimated delivery times, delays may occur due to factors outside of our control, including but not limited to:
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Weather conditions
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Carrier scheduling or capacity
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Remote or limited-access delivery locations
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Unforeseen logistics disruptions
Brabus Tools Inc. is not responsible for delays caused by third-party carriers.
Delivery Requirements
Customers are responsible for:
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Providing accurate shipping information
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Ensuring someone is available to receive the shipment at the scheduled time
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Having appropriate equipment (if required) to offload heavy items
Missed deliveries or rescheduling may result in additional charges from the carrier.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a tracking number or shipment confirmation (when available) to monitor your delivery.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us immediately at info@brabustools.com
We will work directly with the carrier to resolve the issue as quickly as possible.